CD WOW! is owned and operated by Stomp HK Ltd.

We invite you to print out these Terms & Conditions, or we can e-mail these to you on request. Please request the "Terms & Conditions" from our Customer Service Centre. YOUR STATUTORY RIGHTS ARE NOT AFFECTED BY OUR TERMS AND CONDITIONS.

General
We accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on album detail pages or on the website, which may contain technical inaccuracies or typographical errors. However, this provision does not affect your statutory rights and remedies.

Please see our FAQ section in order to find out more about arrangements for delivery. We will use all reasonable endeavours to adhere to the delivery times set out in that section.

These terms & conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. They cannot be varied except where in writing and signed by an employee, agent or Director of Stomp HK Ltd.

Delivery
You can find out about the status of your order at any time by clicking on the My Orders link on the left hand side of each page.

Credit card safety
CD WOW! and our secure payment service providers use the latest technology to protect your credit card information and do not release it to any outside organization. You can place your orders using secure encryption (the Internet standard for secure transactions). Any losses sustained by the transmission of personal information by e-mail or Internet links shall be borne exclusively by you.

Secure Transactions
CD WOW! intends to provide you with the safest and most secure shopping experience possible. Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice. If policy changes are substantial, we will notify our customers via e-mail. Please periodically review our Privacy Policy for changes. If you have any questions, or would like further clarification, please contact our Customer Service Centre.

If policy changes are substantial, we will notify our customers via e-mail.

CD WOW! Privacy Guarantee
We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, postal address & telephone number we may occasionally update you on news and special opportunities via e-mail, post and telephone.

Communication & Marketing
By becoming a member of a CD WOW! and providing CD WOW! with your email, postal address, telephone number you consent to receive communication from us about our latest products and special offers (Our emails refer to your CD WOW! membership and the products & services we offer including CD's, games, video & products from WOW WOMAN), the information may also be used to notify you of products and services of third parties, which may be of interest to you.

Opting out of Communication
All CD WOW! members have the choice to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to receive marketing (emails, postal, telephone) from us and/or selected third parties we recommend you opt-out by visiting your 'communication settings' on the CD WOW! website. You can tailor your 'communication settings' once you have registered/logged in.

Promotional, Discounts and Voucher redemption
One Voucher or Promotional Discount per person per campaign is allowed, irrespective of the number of email addresses, Card Holder addresses or Delivery Addresses the individual may posses.

CD WOW! maintains the right to refuse, and refund if relevant, (even following acceptance of an order) any transaction where, in its sole opinion, the customer / transacting party are achieving multiple discounts.

Voucher promotions and incentives are specifically restricted to geographical, domain and currency limitations. The Company will not honour redemptions which do not comply with the above.

CD WOW! reserve the right to cancel (and refund any part cash paid) any transaction which may contain a voucher/promotional code.

Gift Voucher redemption
Only one gift voucher per person can be redeemed per transaction. We cannot allow more than one gift voucher to be redeemed per transaction.

Partner and Affiliate links
Only one promotional discount per transaction is allowed.

A discount link via a partner / affiliate network are not entitled to use any further voucher or promotional discounts.

Items over the UK HM Customs & Excise VAT Personal Import allowances
Orders containing items over the UK Customs & Excise VAT personal import allowance are sent via Hong Kong Post, our postal agent.

Hong Kong Post arranges the payment of VAT and or any other taxes and duties which may apply to UK H M Customs and Excise on your behalf FROM THE AMOUNT YOU HAVE ALREADY PAID. You will not be asked to pay any additional sums upon delivery / collection.

Cancellation
You may cancel your order by informing us of this in writing any time up to seven days from the day after the day of delivery. Goods are to be returned to us at your expense in an unused, unopened, condition without the seals or wrapping being removed or broken. We will refund your money within 30 days of receipt of the goods or within 30 days of your cancellation, whichever is the earlier. Returned goods are to be accompanied by a note showing your name, the date of order and the order number, and should be forwarded to our Customer Service Representatives at the address below:

CD WOW! Returns PO Box 446 POTTERS BAR EN6 9DE UK Email help@cd-wow.com

Returns Policy
CD WOW! wants you to be happy every time you shop with us. So, in addition to your automatic right of cancellation, we have a "total satisfaction" guarantee. This means that if you are unhappy with your purchase for any reason you have the option of returning it to us in good condition within 30 days. We will then issue a full refund for the price of the item. We will also be happy to refund the purchase price in full if the return results either from an error made by us or from a defective item. To make a return, please give the reason for the return and wrap the package securely. Then send it to Customer Service Representatives at the address below:

Damaged or Defective Items
Should you receive a damaged or defective item from us, we will offer you a choice of:

• A prompt replacement.
• A full refund.
• An alternative item of the same value.

However, you must return the damaged or defective product and this must be received by us within 30 days of delivery to you. You will not be charged any additional shipping or handling fees for replacement shipments. In order to return the product, please refer to the "Contact us" section and fill in the necessary details.

Damaged Jewel Case
Should you receive a cracked or damaged jewel case, we will be happy to mail you a replacement. Simply go to our Customer Service Centre.

Out of Stock Items
All products are subject to availability. Backordered products include items that are not currently in stock. In most cases these items are on order from the manufacturers. In some cases we are awaiting or researching stock information from one or more of our suppliers. Please go to My Orders on our home page to view the anticipated despatch date. Backordered titles usually come into stock within 1 to 4 weeks but can occasionally take longer. If for any reason we determine that a backordered item will no longer be available, we will notify you immediately by e-mail, cancel the item from your order, delete the item from our catalogue, and refund you in full.

New Releases
New & Pre releases are offered in good faith based on information given by our suppliers. We are not able to accept responsibility should the release date, content (e.g. tracks) or cover art be changed, or should the new release be deleted.

Cookies When visiting or purchasing from our sites, "cookies" are left on your PC to enable you to track your orders and to allow us to supply other mutually helpful information.

Credit Card Payment
Charges to your credit card will be shown as "Stomp Pty Ltd, Stomp HK, Paynova or WP-CD WOW & DVD".

Billing is immediately initiated when an order is placed, they authorise and debit your card simultaneously. CD WOW! does not store any payment details.


General

• We reserve the right to alter prices to take into account forces beyond our control (e.g. currency fluctuations).
• Sorry - we are unable to supply minors (under the age of 18).
• We will not be liable to you for any loss or damage caused by us, our employees or our agents in circumstances where:
  1. there is no breach of duty of care owed to you by us or by any of our employees or agents;
  2. such loss or damage is not a reasonably foreseeable result of any such breach;
  3. any increase in loss or damage results from breach by you of any of these terms and conditions; or
  4. such loss or damage relates to any business or non-consumer loss or damage including, without limitation lost data, lost profits and business interruptions.
• We accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on album detail pages or on the website, which may contain technical inaccuracies or typographical errors.
• All goods supplied are for personal use only and are not to be sold or offered for re-sale.
• We reserve the right to refuse to supply any person or company for any reason.
• Please see our FAQ section in order to find out more about arrangements for delivery.
• If any part of these Terms and Conditions are declared void for unfairness pursuant to the Unfair Terms in Consumer Contract Regulations 1999, the remaining contract shall only continue to bind the parties if it is capable of continuing in existence without the unfair terms.
• These Terms and Conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. To protect your own interests please read our terms and conditions carefully before accepting them. If you are uncertain as to your rights or want any explanation about our terms and conditions please write or telephone our customer service centre at the address/telephone number provided.
• You will become the owner of your purchases once we have received your full payment for such purchases. However you shall not obtain any right of copyright (or similar rights) in your purchase, of which any unauthorised use including copying, letting for hire or sale is strictly prohibited.
• All designs, graphics and other artwork (including the selection and arrangement of text and graphics) is and remains the copyright of Stomp HK Ltd, although permission is granted to you to electronically copy and hard-copy print portions of our website for the sole purpose of placing an order, reading the terms & conditions with more ease or using this website for your shopping. Any other use is strictly prohibited.
• Stomp HK Ltd is the exclusive owner of the CD WOW! trademark & designs and get-up and all other company names & logos are the property of their owners. No permission is given in respect of the use of any brand names, product names, trademarks or their respective owners, and such use may constitute infringement of their owner's rights.
• CD WOW! reserve the right to cancel (and refund any part cash paid) any transaction which may contain a voucher/promotional code.

TERMS & CONDITIONS FOR OFF-LINE PROMOTIONS

• Offer limited to agreed number and value of vouchers as per advertised promotion, which will be distributed on a first-come, first-served basis, redeemable against purchases on www.cd-wow.com only.
• Offer closing date is as stated in promotional offer.
• This offer is valid to an agreed number of readers of the specific issue as stated in promotional offer only.
• Only one redemption per person.
• Any persons applying more than once will be automatically disqualified.
• This offer is non-transferable, voucher/benefit valid to legitimate qualifying recipients only.
• You must register via URL/link as advertised in the publication. Links from any other sites are strictly prohibited.
• Applications made via any forum/newsgroup will be deemed invalid.
• To redeem the voucher, you must sign up as a CD WOW! member and remain a member for 31 consecutive days from sign-up/offer closing date (whichever is later).
• One voucher per person, per household will be sent via email within 10 working days of the offer closing date.
• Voucher must be redeemed within 14 days of the offer closing date.
• We take no responsibility for the non-receipt of vouchers.
• No correspondence will be entered into between offer closing date and voucher issue date.
• Proof of subscription/purchase will be required to validate application.
• To redeem a voucher you must be logged-in as a member via www.cd-wow.com only and no other affiliated site.
• Vouchers are for single use only.
• You can only use one voucher per transaction and must not have linked through via any other site than www.cd-wow.com.
• Value of vouchers redeemed against orders which are later cancelled will not be refunded or re-issued.
• All vouchers are redeemable up to their full value only. Once this value is redeemed, the voucher is void.